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Delete Your HEALTO Account

How to permanently delete your account and data from the HEALTO Patient and Doctor apps.

Patient App – Delete Account

  1. 1

    Open the HEALTO Patient app and log in to your account.

  2. 2

    Go to Profile / Settings.

  3. 3

    Tap Delete Account.

  4. 4

    Confirm the deletion when prompted. Your account is deleted immediately — this action cannot be undone.

Doctor App – Delete Account

  1. 1

    Open the HEALTO Doctor app and log in to your account.

  2. 2

    Go to Profile / Settings.

  3. 3

    Tap Delete Account and enter your account password to confirm your identity.

  4. 4

    Confirm the deletion when prompted. Your account is deleted immediately — this action cannot be undone.

What Data Is Deleted

When you delete your account, the following data is permanently removed from HEALTO:

  • Your profile information (name, email, phone number, date of birth, address, profile photo)
  • Your appointment history and consultation records
  • Your reviews and ratings
  • Doctor accounts additionally lose their availability schedule

Data we may retain: Certain payment/transaction records may be retained for a limited period where required for accounting, tax, or legal compliance. This data is not linked to your deleted profile and is not used for any other purpose.

Can't Access the App?

If you no longer have access to the app but want your HEALTO account and data deleted, email us at support@spidermart.in from the email address linked to your account, with the subject line "Account Deletion Request". We will verify your identity and delete your account within 7 business days.